Rihab B.

Compétences

• Gestion de projet5/5
• Product Owner3/5
• Jira3/5

Expériences

1. Consultant / Project Management oriented

   SQLI · 01/2025 — Present

   • Gestion de projet

2. Consultant

   Dauphine · 01/2023 — 01/2025

3. Consultant

   Keyrus · 01/2018 — 01/2023

4. Business Analyst – Financial Application (MVP

   Crédit Agricole · 11/2025 — 05/2026

   Facilitated business workshops and coordinated Business and IT teams to contribute to MVP development and delivery · Managed and prioritised the Jira backlog; tracked project progress, priorities and timelines · Gathered and analysed business requirements; wrote functional specifications and user stories to support MVP development · Created test datasets, performed functional and acceptance testing, tracked defects and validated fixes

   • Jira

5. Incident Manager

   Crédit Agricole · 09/2024 — 11/2025

   Led major-incident response and crisis meetings to support service continuity for the AML/CFT application · Facilitated operational review meetings, tracked SLAs and KPIs, and reported to stakeholders · Coordinated CPL users, Data and Development teams; managed incidents, requests and changes through ServiceNow and Jira · Managed the backlog, enhancements and releases; coordinated production deployments and monitored Apache Airflow jobs and data flows

   • Airflow
   • Jira
   • ServiceNow

6. Proxy Product Owner / Business Analyst

   Sodexo · 03/2023 — 09/2024

   Coordinated Android, iOS, Web, QA and UX/UI teams; facilitated business workshops and supported stakeholders · Presented the roadmap and planned enhancements during PI Planning to share product direction with international teams · Translated business needs into product features; managed and prioritised the mobile application backlog · Validated features before production deployment, monitored incidents and service quality, and contributed to continuous platform improvement

   • iOS
   • Android
   • Roadmap

7. Business Analyst / API Product Owner

   Schneider Electric · 12/2021 — 03/2023

   Managed the API catalogue and lifecycle; coordinated Business and Technical teams and drove enhancements · Monitored incidents, handled user requests, and tracked API performance and adoption · Analysed user needs and supported teams in using APIs · Wrote functional and user documentation; contributed to API governance and service-quality improvements

   • Documentation

8. Full Stack Developer / Business Analyst

   Orange Cameroon, Niger, Jordan · 04/2018 — 11/2023

   Contributed to production deployments and application support; coordinated with international teams and supported users · Gathered and analysed business needs; wrote functional specifications in collaboration with business teams · Developed Java APIs and web features; contributed to CRM platform enhancements and maintenance · Performed functional tests and validated product enhancements before delivery

   • Java

9. QA Engineer

   Sopra · 02/2018 — 04/2018

   Defined functional and technical test strategies; designed test plans, test cases and validation scenarios · Collaborated with development and functional teams to track and resolve defects · Executed manual and automated tests with Selenium and tracked defects in Jira · Performed regression-testing campaigns before production deployments and prepared quality documentation

   • Selenium
   • Jira
   • Documentation