Privileged Access Management (PAM) Product Support Specialist
via Le HibouFintechPubliée il y a 1 semaine
650 €/j
- Lieu
- Paris · Hybride
- Durée
- 6 mois
- Démarrage
- 13 novembre 2026
- Expérience
- Séniorité non précisée
- Langues
- Français
- Contrat
- Freelance
Situer cette mission
Repères calculés par FreelanceScope sur les missions ouvertes de son catalogue — ils ne proviennent pas de l'annonce et n'engagent pas l'entreprise.
- Le TJM de cette mission se situe au-dessus de la médiane des 158 missions de votre métier et de votre séniorité de notre catalogue dont l'annonce publie un budget, dont la médiane est de 430 €/jour (moitié centrale : 400 à 500 €/jour).
- 321 missions ingénieur devops sont ouvertes à Paris en ce moment, sur 1125 pour ce métier en France.
- 2 % des missions ingénieur devops de notre catalogue sont ouvertes en télétravail total.
- Compétences peu demandées ailleurs dans le catalogue : CyberArk (19 missions). À séniorité égale, une compétence rare se négocie mieux.
Séniorité non précisée par l'annonce · Comment ces repères sont calculés
La mission
Notre client dans le secteur Banque et finance recherche un/une Privileged Access Management (PAM) Product Support Specialist H/F
Description de la mission :
Context
The PAM product support team operates within a clear segregation-of-duties model that distinguishes first-, second- and third-line activities. The team is responsible for second-line support, covering incident management for both generic and functional accounts, as well as the production release of activities performed by the third-line team.
Mission
Provide second-line operational support for CyberArk services across different environments, manage vulnerabilities and contribute to continuous improvement. The role may later include out-of-hours support on a watch-duty basis.
Key responsibilities
Manage CyberArk services across different environments.
Provide second-line support for CyberArk products and manage incidents involving generic and functional accounts.
Manage vulnerabilities and support the production release of third-line team activities.
Identify and drive continuous improvement, maintaining a critical mindset and seeking opportunities to improve processes and automate tasks.
Manage business stakeholders to support internal client satisfaction and provide client education where needed to encourage adherence to standard processes.
Provide support, where required, to other teams within the same Identity and Access Management (IDAM) operations family.
Potentially provide out-of-hours support on a watch-duty basis at a later stage.
Technical environment
Privileged Access Management: CyberArk, PVWA, Vaults, CPM, PSM, AAM
Directory services: Active Directory, LDAP
Tools and platforms: ServiceNow, Azure DevOps, Microsoft Teams, MS Office suite
Additional technologies and applications: SailPoint, Azure AD, network infrastructure, Mainframe, CREST applications
Profile
Compétences attendues
Indispensables
- CyberArk
Appréciées
- Active Directory
- ServiceNow
- Azure
- Azure DevOps